Front Office Clerk/Receptionist
ROCKAWAY CHIROPRACTIC ROCKAWAY CHIROPRACTIC Queens Village, NY Queens Village, NY Full-time Full-time $18 - $20 an hour $18 - $20 an hour 1 day ago 1 day ago 1 day ago The receptionist is responsible for welcoming and providing exemplary customer service to all our incoming patients at Rockaway Chiropractic/Nexus Chiropractic.
The person in this position is responsible for registering patients and coordinating with the rest of the team to provide a timely turnaround for the patient.
This individual responds to patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person and is responsible for all paperwork associated with patient registration.
Essential Functions/Responsibilities Greeting and welcoming patients Organizing and coordinating patient in-take and other appointments Accurately enters/updates patient information in system Assisting patients with completion of paperwork when necessary Scanning, updating and filing medical records Answering phone calls, questions, etc.
in a prompt and polite manner Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate) Handling cash and co-payments accurately and responsibly Providing outstanding customer service to every patient Informing the manager of patient inquiries, office incidents, and etc.
Qualifications A High School Degree or GED SPEAK SPANISH Must get notary public license within the first 2 months Happy, welcoming, and can-do attitude with patients and coworkers Experience working in any high-volume/high-intensity service industry (e.
g.
, hospitality, restaurant, hospital, medical office or retail environment) preferred Excellent verbal, written, and interpersonal communication skills Detail-oriented and a team player Computer Proficiency Flexible/adaptable nature to work in a continuously evolving environment Passion for helping others in a healthcare environment Ability to effectively interact with physicians, patients and other staff members Physical Requirements:
Ability to sit and stand for periods of time.
Heavy computer use required.
Experience:
Customer service:
1 year (Preferred) Medical terminology:
1 year (Preferred) Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour Expected hours:
40 per week
Benefits:
Paid time off Schedule:
Monday to Friday No weekends Language:
Spanish (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The person in this position is responsible for registering patients and coordinating with the rest of the team to provide a timely turnaround for the patient.
This individual responds to patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person and is responsible for all paperwork associated with patient registration.
Essential Functions/Responsibilities Greeting and welcoming patients Organizing and coordinating patient in-take and other appointments Accurately enters/updates patient information in system Assisting patients with completion of paperwork when necessary Scanning, updating and filing medical records Answering phone calls, questions, etc.
in a prompt and polite manner Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate) Handling cash and co-payments accurately and responsibly Providing outstanding customer service to every patient Informing the manager of patient inquiries, office incidents, and etc.
Qualifications A High School Degree or GED SPEAK SPANISH Must get notary public license within the first 2 months Happy, welcoming, and can-do attitude with patients and coworkers Experience working in any high-volume/high-intensity service industry (e.
g.
, hospitality, restaurant, hospital, medical office or retail environment) preferred Excellent verbal, written, and interpersonal communication skills Detail-oriented and a team player Computer Proficiency Flexible/adaptable nature to work in a continuously evolving environment Passion for helping others in a healthcare environment Ability to effectively interact with physicians, patients and other staff members Physical Requirements:
Ability to sit and stand for periods of time.
Heavy computer use required.
Experience:
Customer service:
1 year (Preferred) Medical terminology:
1 year (Preferred) Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour Expected hours:
40 per week
Benefits:
Paid time off Schedule:
Monday to Friday No weekends Language:
Spanish (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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