Do you thrive in a fast-paced environment?
Do you have?great customer service skills?

is accepting resumes for consideration for the position of?
DISPATCHER I (Full-Time and Part-Time)

at our Astoria, NY facility


Summary of Primary Responsibilities:

Confirms trip details with chauffeurs/drivers to ensure accuracy; and tracks chauffeurs/drivers to ensure they fulfill ground transportation reservations as assigned and according to company standards.? Ensures chauffeurs/drivers are enroute to pickup locations in a timely manner, and are utilizing the company in-vehicle two-way application and US Fleet tracking. Provides support to other dispatch staff as needed during peak times.? Assists Customer Engagement Center personnel by answering inquires concerning rates and drive times.? Answers customers? questions regarding schedule changes, availability of vehicles, and existing reservations.? Under supervision on overnight and weekend shifts, may assign trips to chauffeurs/drivers using fair and equitable distribution parameters.


Join a world-class and worldwide organization:

Carey International, Inc.

???????? Won the prestigious Award of Excellence for?Best Chauffeured Services Worldwide?from?Luxury Travel Advisor?magazine.?

???????? Awarded two GOLD Travel Weekly Magellan Awards, one for best worldwide coverage and the other for best mobile application.


Fleet and Technology Facts:

Carey?s wide range of amenities and services attract clients of the highest caliber.

???????? Fleet of well-maintained late-model sedans, SUVs, vans and specialty vehicles with in-vehicle GPS.

???????? Proprietary innovative technology allowing Customers to make reservations on-line, through a mobile app or by phone.??

???????? Our advanced technology extends to ?two-way? in-vehicle tablet-based communications between our Chauffeurs and Dispatchers and between our Chauffeurs and Customers.?


Our Benefits:

???????? Friendly and flexible work environment.??

???????? Paid vacation and sick leave.?

???????? Ten (10) paid holidays per calendar year.

???????? Company subsidized medical and dental insurance.

???????? Company-paid Life insurance and short-term disability insurance.

???????? Supplemental insurance options at group rates, including Vision insurance, Long Term Disability, Accident, Cancer, Critical Care, and LifeLock Security insurance.

???????? Free Employee Assistance Program available to you and family members.

???????? 401(k) Plan with immediate eligibility for enrollment.


Visit us at:? www.carey.com.??????? Carey is an Equal Opportunity Employer.

Submit your resume by email to:? Refer to Job code:? NY18-21/24


Education:? ??????????? High School Diploma or GED required.

Experience: ? At least 6 months of customer service and/or dispatching experience.?

Skills:? ??????????

???????? Must have good keyboarding skills, typing 30-40 wpm.?

???????? Requires the ability to use a calculator, operate PC software, and various office machines.?

???????? Ability to operate Phone/Nextel radio equipment.?

???????? Demonstrates the ability to learn and effectively use the company?s computer applications for dispatch operations and reservations

???????? Demonstrates sound judgment skills.

???????? Demonstrates excellent customer service and communication skills, both verbally and written.?

???????? Demonstrates the ability to perform basic math and spelling functions.?


Attributes and Characteristics:?

???????? Demonstrates the highest level of integrity and ethical behavior.

???????? Demonstrates positive interpersonal skills and tolerance, building mutual trust, respect, and cooperation with team members, other company personnel, and customers.

???????? Ability to work in a fast paced environment.

???????? Is organized demonstrating attention to details, and is not easily distracted.

???????? Ability to multi-task.

???????? Proven ability to make sound decisions on a regular basis in high-pressure situations and know when to bring issues, questions, and problems to the manager.

???????? Demonstrates the ability to discern when something is wrong or is likely to go wrong



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